However, when I was picking up my items yesterday I had a rather disturbing experience. I had two separate lots of cleaning. I paid for the first lot then realized that I was missing some items. I went back into the store and was given the remainder of my cleaning. That came to around $30. I didn't think about it until I was at my car, turned to go back into the cleaners and the young person that had assisted me was outside. I told him that he had not charged me for the second lot of cleaning. He told me not to bother about it as he did not want to run my card again. I did insist that he do this. I tell you this because I wonder how many other times he may done this and how much is the cleaner missing because he is being irresponsible!
Been going for years. No complaints and its always a job well done!
Buyer beware. I took several shirts in to be cleaned in the winter of 2016 and was charged $1.75 a shirt; they did a good job so I took another batch on March 30th, 2017. When I picked them up, I learned I'd been charged $4.25 plus tax! I was told that my Wal-Mart polo shirts were "different" and that they required "special treatment" in order to clean properly, hence the price. Some of the shirts I had cleaned I've been taking to dry cleaners since 2014, and have never been charged as much. The manager could only offer excuses, which ranged from "other places around here charge even more!" to "my daughter pays even more for her cleaning." She offered plenty of "Sorry you feel that way" when I said that I could buy new shirts for the price she charged to clean them, but absolutely no resolution or compromise, other than my having to pay a ridiculous amount of money just to get my clothes back.
I dropped off a suit on a Saturday morning and completely forgot about picking it up at 3:30, even though I needed it the next day for my graduation (it didn't help that I didn't read their hours of operation properly). By the time I got there they were already closed. I sent them an email and was not only able to get the suit that same day, but I got it almost 2 hours after the location had closed for the day. Staff I met was friendly and extremely helpful; the fact that someone came back to the store almost 2 hours later to service me just shows how much they value the customer. Definitely coming back anytime I need dry cleaning done.
I think this is a great place to get my clothes taken care of and having been doing this for several years.
I've had a relatively good experience with Bond Cleaners over the last few years. They are convenient and on my way to work, always friendly and my clothes are always ready on time. Sometimes their price structure is a little confusing, but they are typically pretty competitive either way.
Bond Cleaners is a US Laundry based in Arlington, Texas. Bond Cleaners is located at 1644 W Randol Mill Rd, Arlington, TX 76012, USA.
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