Beautiful furniture and great service. Ask for Twilla. She is great...
Very stressful experience. They will lie to your face and over the phone. $100 delivery fee, or drive to Irving. They tried to get me for a extra $120. That didn't happen though. They are lucky I'm a busy man, otherwise I would drive to a different lazy boy store. The one in Arlington sucks due to the employees, and work ethic. Furniture is great.
Worst customer service I have ever had anywhere my entire life. If you like someone being rude to you this is the place to go. Spent four thousand with this store and was told we had to pick up the lamps becouse they get damaged if they deliver them. I was browsing to buy an additional love seat while my wife went to get the lamps. The salesperson tried to get her to sign saying we accepted the lamps before we even saw them. I guess when she told him no it made him get very offensive. When I came over to inspect the lamps site enough there was something wrong with one of them. He told me that's what they had and I would have to take them. That's when I told him no sir. Long story short worst experience I have ever had anywhere my entire life. Do yourself a favor and drive to a different store that knows what customer service means!
Pricey but an excellent furniture store.
Terrible service, rude and unprofessional. Takes 8 weeks to get something and they don't deliver to the store you have to pick it up in Dallas. Or pay $100.00 to deliver. Ikea is better, cheaper, nicer, and same day pick up.
La Z Boy Furniture Galleries is a US Furniture Store based in Arlington, Texas. La Z Boy Furniture Galleries is located at 4515 S Cooper St, Arlington, TX 76017, USA.
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