They have it all. I ordered online and picked up in store right away. Very helpful sales associates too, Ask for Mark! Thank you Arlington Hardware.
This is how not to talk to someone on the phone. I was going to give five stars but then along came Lynn.
Excellent inventory! Associates are SO helpful! So much more friendly than the big box stores! Sign up for Ace Rewards to get coupons and $$ off your purchases.
Items are organized and categorized neatly. Employees are respectful and genuine people. Downside: checkout lines can get long especially during the busiest hours. Around that time the average customer may wait 2 minutes to get to the register.
Great little hardware store. has most things. a little higher price but very convenient.
Someone called me from their store which was blocked, I returned the call,but naturally did not get the person who called. I hung up,no problem. However, it occurred to me the reason for the call. I had inquired about pet vacs. That are held at that location. The person tried to help,but provided the wrong info. Still no problem as I was able to track down the web site. My thought was how great that they would call back to correct the info. So, I called back again to compliment then on their customer service, big mistake. Lynn immediately interrupted me in mid sentence and would not listen to what I was saying. Therefore a compliment was turned into a complaint and a lost customer. Too bad.
Westlake Ace Hardware is a US Hardware Store based in Arlington, Texas. Westlake Ace Hardware is located at 1705 W Park Row Dr, Arlington, TX 76013, USA.
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